Arianna O'Dell

Dear Tech Start-Ups,

Just kidding. I love you. I really do. You’re creating some of the most innovative products, changing lives, and making the world a better place. I admire you.

I’m every marketers dream.

I am a heavy user of social media. I fall in the 20-30 year old age bracket. I talk non-stop. I have disposable income to buy your product.

I hate the word, “influencer” so let’s just call me someone who can’t keep my mouth shut.

Where do I talk?

I talk online.
I talk on my blog.
I talk on Twitter.
I talk on Facebook.
I talk on Tumblr.
I talk on LinkedIn.
I talk on Pinterest.
I talk on every social network you could possibly think of.

I talk in person.
I talk at work.
I talk at bars.
I talk at parties.
I talk in coffee shops

You get the point – I talk all day, everyday.

What brands have I talked about recently?

The Good :
Crest – A while ago they sent me a free Crest white strips, toothpaste, and mouth wash.

Nordstroms – They recently had an awesome event that they invited me to.

Rafflecopter – This tool was amazing and I felt compelled to tell other marketing people about it.

Odesk.com – This website is an amazing outsourcing tool.

The Bad :

Clearwire – I hate this company with a passion for their poor customer service.

HP – I also hate this company for their poor customer service.

So let’s get to the point of this post. How do you market to people like me? – The people who WILL spread your message, good or bad.

Give me something for free :

As cliche as this sounds, it works. Let’s jump back to Crest for a minute. A few months ago, after some Twitter chitchat the company sent me a box of Crest White Strips and Whitening Tooth Paste. I jokingly asked them on Twitter to send me some and they did. This little “act of kindness” had a huge return on investment for them. Why? Because I think I’ve told 100 people about this. And now, a million more people will know this after I publish this post. (Okay fine, maybe 200 Let’s see, so a box of Crest Strips probably costs the company $20? For 300 solid and memorable impressions – I’d call that a deal!

That said, you can’t buy my love – I will never post anything on my social channels because someone paid me to do it – only if I truly like the product/service and think my friends could benefit from it.

Save me time and or money :

If you compliment me on my sweater, I will reply with “Thanks, I got it at _________ for only $20!” I love telling other people about where they can get good deals. I’m a firm believer that everyone should have more free time and more money – I LOVE telling people about this. If you have a product that will save time or money  – I’ll talk about it.

Give me something that will make me and my friends laugh :

My feeds are full of the following – things I like and things I think other people would like. I will always post a video or article if I think other people will think it’s funny too. Whether it’s an auto-tuned Bed Intruder video or an puppy with a hat on, if your company can make me laugh – chances are you have a shot at my wallet.

Be innovative and push boundaries :

There are too many companies that are afraid to run any kind of marketing campaign that might spark controversy. I talk about things out of the ordinary. I talk about cool things I’ve seen. There is no way I’m going to tell my friends “Hey, did you know Coke is on Facebook?” – no one cares. What I will tell my friends is “Oh hey, I had ______ experience with this company. They are so _______ !

Want some more marketing ideas? Let’s get coffee and I’ll tell you anything you need to know about marketing to me.

Like I said, I love talking ;D

Well maybe “millions and trillions” is a bit of an embellishment, but read on to find out how you can get new users and views for an extremely low cost.

Over the last few months, I’ve been building a travel website called EuropeBoss.com. My long term vision for this website is for it to be the one stop research tool for planning a trip to my favorite place : Europe.

Blah blah…. This post isn’t about my site – you don’t care. You care about driving traffic to your own website! Okay okay, I’m about to tell you about one of the most amazing marketing tools I’ve found recently.

Driving traffic is TOUGH. For a new website with poor SEO, no initial social channels, and little content – how do you get views?

Introducing Rafflecopter!

Not only is Rafflecopter easy, but their customer service is impeccable and their widget can help you get the most ROI for your marketing budget.

Let me walk you through an example. I recently put this widget on my website.
Read the rest of this entry →

A few weeks ago, my friend Ludo Antonov and I attended the TechCrunch disrupt hackathon with an idea in mind. During the hackathon we build a product that enables businesses to quickly and easily establish a web presence – And so JustAbout.co was born.

During the 24 hour period we were able to build a functional prototype. Over the last few weeks, we’ve been hard at work polishing up the product and killing bugs. Yesterday, we finally launched! For our launch we got a few really nice stories from tech blogs around the web. Here are two of our favorites:

Thanks Jolie!

Thanks Drew!

Since then, a few people have messaged me saying “How did you do that? How can you get written up?”

My answer : You have to fail. You have to fail A LOT.

In the past, Ludo and I have worked on a number of start-ups and products together :
FlyByMusic – An online music streaming site that let you sync songs to your iPod from a web browser. (That got us in big trouble with the RIAA and cost us a ton of money in lawyer fees$$)
Lolzr- A platform we were going to build funny convertors on. Example : “Change your college tuition into beer.”
One Million Tweeps - An idea to get 1 Million Twitter accounts in a book.

Guess what? All of these went tank down and failed. Why?

Because we didn’t know what the hell we were doing!

….and that’s the beauty of entrepreneurship. You jump off a diving board while being unable to see the bottom of the pool. You have to change directions. You don’t know which way the current is going. Or as Pocahontas would put it, whatever is just around the riverbed. You have no idea. You have to go with the flow.

What did we learn from all these mistakes that helped us this time around?

Don’t keep your idea a secret – “My idea is super stealthy!” “Everyone will steal my idea.” 99.99% of the time, no one will steal your idea – stop flattering yourself. In the past, we’ve held off on PR efforts and refrained from talking about what we were doing. This time around, we talked a lot. We asked industry leaders for feedback and we talked about the product with all of our friends. This opened a lot of doors for us because we were able to get great feedback and feature suggestions.

PR, PR, PR – The first time I did any kind of PR I just made it up. I had no idea what I was doing. Now, people pay me to do it for them. This took a solid 4 years of mistakes to learn how to do it correctly. When you launch a product – tell people! PR is a numbers game – not everyone will write about you. Not everyone will care about what you’re doing. The more people and blogs you contact, the more of a chance you have to be written about. Everything in life is a number game.

Be flexible – Your business model isn’t written in stone and blood. You can pivot and change at anytime. Just because one model doesn’t work, doesn’t mean others won’t. Don’t give up – keep trying new things each and every day.

Though we still have a long way to go to reach success for JustAbout.co, we’re confident that this time around, we know how to run a business better than before. And on that note, I’d like to thank everyone who has given us feedback, connected us with industry leaders, and shared the website.

YOU are seriously the best. Remind me I owe you a hug when I see you!

(I’m a loser, baby!)

Chapter 1 : Make Stupid Decisions.

On September 20th, I am leaving Seattle to go live in Europe for a year. This past few weeks have been CRAZY busy. For some reason, I made the (insane) decision to take a quick trip to San Francisco before heading out. I had completely no time to go on this trip but I’m glad I did.

Wait, what? Why San Francisco?

So it started like this : Random conversion at lunch one day with @NateWhitehill of Highlighter.

Nate : Something about how the place we went for lunch didn’t have a menu online.

Me : A few minutes later *light bulb moment* : “Wait, I don’t know why no one has made About.Me for business.”

Nate : “I don’t know, but that’s a good idea.”

A few days later….

Sitting in bed thinking (This is me talking to myself — Yeah, I know I’m crazy)

This is a super good idea.

Wait, why don’t I make this?

But I’m not a developer.

Maybe I can figure out how to build this.

Oh wait, I hate coding.

Oh I can hire one.

No… Wait, Ludo. He’s the best dev ever.

Let’s see what he thinks about this. *Goes on Facebook and messages Ludo*

Ludo the next morning :

Turns out, with my airline miles I had enough points to get a $5 flight to SF. *Tickets booked* #winning!

……until we then remembered we’d need to stay somewhere in SF. So I did what I always do when I’m in a crunch…. Twitter!

I then tweeted out “Yay. Flight booked! Going to Disrupt Hackaton with @Ludo_Antonov. Any generous SF people wanna let us crash on your couch/floor?” I shortly received

I’ve been tweeting at James for a long time on Twitter but it was so nice of him to let two strangers he didn’t know to come crash at his place. James is a founder of a company called Envolve that enables websites to be able to put real time chats on their own site. Envolve is a really spiffy idea and James is a great person to get to know. Great sense of humor and super awesome! Check him out.

Chapter 2 What’s up SFO?!

Ater reaching our destination, we met up with one of our good friends whom we had previously worked together on a start-up with. After a day of hanging out, sightseeing, and eating, we headed to Jame’s place. We got there, chatted a bit, and immediately crashed.

Chapter 3 And It Begins!

The next day after flying in, we made our way to the TC Disrupt hackathon. We quickly got to work building our project, JustAbout.co During the hackathon, I did things like put up a landing page, made social channels, and craft text for the website. Ludo is a freaking boss and coded away on the project (without sleeping once)! During the event, I wandered around and made some new friends! I met a ton of wonderful people who were hard at work on their own great ideas.

Shoutout to the CloudFlare guys! For a portion of the night I hung out with their team and played around with stickers at their booth.

Chapter 4 Zombies

After the 24 hours of the hackathon, it was time for the presentions. We had one minute to pitch and made our way to the stage. After no sleep my brain was fried.  (Prior to getting on stage I chugged a Red Bull.)

Though not my finest presentation, I was thrilled that we had something working (and beautiful) to present. And so http://justabout.co was seen by the public for the first time.

JustAbout.Co is a dead simple way for businesses to create a fast easy website and social media hub. Though we didn’t win one of the prizes, we won the prize of now having a foundation for our new business. Another bonus is that we got written up in Tech Crunch under staff favorites!

#winning!

Chapter 5 Disrupt

Turns out, if you attend the Hackathon, you get a free ticket to the $3000 Disrupt Confrence. w00t w00t. So here I am, sitting in the hall listening to Paul Graham give start-up advice. How cool is that? Great things happen when you get up, take spontaneous trips, and just do it!  See ya tomorrow, Seattle!

To sign up for our project go to JustAbout.co. We still have some bugs, but would love your initial feedback.

Be my friend on Twitter? @Arianna

Last night, the cool folks at Uber hooked me up with some ride credits to try out their service.  What is Uber?

Uber is a town car service that let’s you ping a ride via iPhone, Android or SMS.  I’ve been hearing about the service in the press for the  past year and was excited to hear they are planning to now take over Seattle.

So let’s see… what do I think of Uber? I’ll tell you about my night!

My friend and I are notorious for walking everywhere in Seattle. Last night, we decided to go for a walk.  We walked from the Udistrict to Capital Hill to Downtown Seattle. (Phew!)

Couple ‘O Pics from our night out –

My first Dick's Burger!

<3 Seattle at Night!

At the end of our gallavanting around Seattle, we decided it was time to test out Uber. Sitting downtown by Pike’s, I whipped out my Andriod, pulled open the Uber app, and hit call driver.

Yes, I Use A Virgin Mobile Andriod (and LOVE it

The parts of the app I thought were cool were that  you received the name and number for your driver right off the bat. Another part of the app I thought was neat was that the driver was visible on the map via GPS so you could see how far away they were from picking you up. About 8 minutes after pinging the driver, our black car rolls up.

Sittin' in the back seat - partyin' partyin' yeah!

The driver was friendly, the car was clean (and swanky!), and we had a quick ride back to the Udistrict. Immediately, after I stepped out of the car, I got an email on my phone telling me how much the ride had cost with receipt. No hassle with payment, no hassle with tips – awesome!

I feel like the last time I took a cab from downtown it was maybe $5 less? (Roughly about the same) After this experience, I would definitely use Uber again for ease of use and the non-sketchyness of the driver. In the past, whenever I take a cab, I haven’t felt as comfortable as often cab drivers drive like maniacs or hit on you.

Next time I have a night out with friends – I’ll use Uber.

Note from Uber : “The first secret Ubers hit the road yesterday, that is our beta cars we’re excited, it’s been a journey.  This is not full launch and supply is pretty limited during this phase but we are encouraging people to ride to we can start ironing things out. “

This weekend I had the opportunity to attend Startup Weekend : Special Edition, at Madrona Venture group. The event was not marketed, and was promoted solely via word of mouth. Luckily, I heard about it through a friend and was able to get a ticket back in February.

I have attended two start-up weekends in the past. One in Seattle and one in London. The weekends attract cool people, fun projects are built, and lifelong friendships are formed. Each one I have attended, I’ve walked away with new friends, new knowledge, and incredible experiences. If you haven’t been to one you should check it out!

This weekend, I had the chance to work with a phenomenal team on a new product called City Match. City Match is a service that matches its users up with their ideal city. Our team had some awesome developers and designers who were able to build a fantastic product!

“But, Arianna you’re a marketer…. what did you even do all weekend?”

Start-up weekends are a mix of technical and business oriented entrepreneurs and wannaprenuers. Whether you are a business person or a developer, start-up weekend has something for you.

This weekend I did things such as:
-Set up social media channels
-Write press releases
-Set up a landing page
-Engagement on social channels
-Made a cool video

This is an excellent post from Jennifer Cabala on what business people can do during the weekend.

Something I learned this weekend:

Your team is everything – Fortunately, I found myself on great team with an awesome group leader – Grant Goodale. If you haven’t had a chance to work with Grant on a project, I recommend finding a way. His leadership style was extremely motivating and helped keep our team on track. Grant is definitely one of the best leaders that I know!

My team also included :

Elliot Cohen - Elliot is a master developer. He was constantly hard at work all weekend cranking out our product. I had known Elliot for a while on Twitter, but this was the first chance I had to meet him in person. So glad I finally got to!

Cameron Newland - Cameron is awesome and if you don’t already know him, you should. Cameron is one of those smart, witty, hard to find, business/developer types. Working with him is always a blast. Additionally, Cameron has a British accent that can’t be beat.

Justin Ricaurte - I knew of Justin vaguely before this weekend but glad I got to work with him on this project. Is there anything this guy doesn’t know? Don’t think so! The whole weekend I learned so many bits of knowledge from Justin about an array of subjects. Justin is an extremely smart biz/dev person who I highly recommend working with.

Kevin Korpi- Did you see our website design? This is the awesome work of Kevin Korpi who I just met this weekend. Kevin made so many fantastic designs for our team in literally minutes. If you’re looking for a designer, Kevin is a highly skilled, overall cool guy you should be working with!

The entire team was fantastic and I am grateful to have gotten to know these guys all a little better.

Thanks for a great weekend!

I’m a sucker for reality TV. Okay, not reality shows like Jersey Shore or Real Housewives of Miami, but business reality shows! When produced correctly, television can be very educational as it highlights real world scenarios and circumstances. Over the past few years, I have found three business reality shows that teach useful business and marketing principles.

1.) Shark Tank This is my newest obsession and favorite show. The show brings entrepreneurs into a room to pitch a group of venture capitalists – the sharks. Okay, you’re probably thinking…. “ahh Arianna, that’s so boring!”

But it’s not!

Watching this show, you’ll hear cool business ideas, innovative marketing strategies, and learn what investors are looking for in a business. Not only will you hear great ideas, but you’ll hear some of the absolute worst. Both great and mediocre business ideas all have something valuable to teach!  This show is a must watch.

2.) Mary Queen of Shops – This show, airing on BBC, takes failing businesses and turns them profitable (or atleast tries). I was hooked on this show while in England, though with BBC, you can watch it stateside. This show takes real world examples of entrepreneurial struggle and solves the problem through Mary’s innovation. Mary, a saavy firecracker gives entrepreneurs straightforward advice to take their businesses to the next level. Through watching this show, you’ll learn the struggles brick-and-motar shops are facing as well as possible resolutions. Not to mention there is always a good deal of crazy business owners.

3.) The Apprentice - I don’t care what anyone says – I love Donald Trump. I think he is a smart, respectable, business man, who has built a remarkable empire. On The Apprentice, teams battle for the opportunity to become Donald’s newest apprentice through a series of group tasks.  On this show, you’ll watch different personalities handle ambiguous situations and race against the clock to complete their tasks. I’ve watched this show for a number of years; some seasons being better than others. Right now, the show is running “Celebrity Apprentice”. This season, you’ll see how the same business principles apply to both celebrities and the average Joe.

So c’mon entrepreneurs - turn off the American Idol and turn on these!